Terms and Conditions of Service
Agreement for Reliable Aircond Service & Installation in Malaysia
Welcome to Aircond Specialist! These Terms and Conditions govern your use of the aircondspecialist.com website and all services provided by Aircond Specialist, including Aircond Servicing, Installation, Repair, and Troubleshooting. By accessing our website or booking a service, you agree to be bound by these terms. Please read them carefully.
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1. Service Agreement and Scope
1.1. Scope of Service: Aircond Specialist agrees to provide professional air conditioning services to residential and commercial clients within our designated service areas, including Klang Valley, Kuala Lumpur, Subang Jaya, Shah Alam, Putrajaya, and Cyberjaya. 1.2. Service Types: Services include but are not limited to: Standard Service, Chemical Cleaning, Overhaul Service, Repair & Troubleshooting, Installation, Dismantling, and Gas Refill. 1.3. Pricing: All prices quoted (e.g., Aircond Service RM80 promotional rate, Chemical Wash rates, Installation rates) are subject to change. The final service rate will be confirmed by the technician before work commences, especially if additional repairs or parts are required. We are committed to Transparent Pricing with no hidden fees.
2. Booking, Payment, and Cancellation
2.1. Booking Confirmation: A service booking is confirmed only when you receive explicit confirmation (via phone or WhatsApp) from an Aircond Specialist representative with a scheduled date and time slot. 2.2. Payment: Payment is due in full immediately upon the completion of the service. We accept payment methods as agreed upon with our staff. Failure to make full payment may result in the suspension of any associated service warranty. 2.3. Cancellation & Rescheduling: If you need to cancel or reschedule your Aircon Specialist appointment, you must notify us at least [Specify time, e.g., 4 hours] before the scheduled service time. Late cancellation may incur a small administrative fee.
3. Service Warranty and Liability
3.1. 30-Day Workmanship Warranty: We provide a 30-Day Warranty on the specific workmanship performed during your service appointment. If the same issue recurs within 30 days due to our service quality, we will return to fix it at no charge. 3.2. Exclusions: This warranty does not cover: * Pre-existing defects or wear-and-tear of your air conditioning unit. * Subsequent faults caused by improper use, lack of maintenance, or external factors (e.g., power surges). * Repair or replacement of components not worked on or replaced by our technician during the service call. * Any issues arising after the 30 days. 3.3. Limitation of Liability: Aircond Specialist shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including damage to property that is not a direct and documented result of technician negligence.
4. User Responsibilities
4.1. Access: You are responsible for ensuring that our technician has safe, clear, and unhindered access to the air conditioning unit(s) and necessary power sources at the time of service. 4.2. Accurate Information: You must provide accurate and complete information regarding the unit’s condition, location, and any known issues when booking your Aircond Repair or service. 4.3. Service Environment: You agree to maintain a safe and non-hazardous environment for our technicians while they are on your property.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and the compilation thereof, is the property of Aircond Specialist and protected by copyright and intellectual property laws in Malaysia. You may not use, reproduce, or exploit any content without our express written permission.
6. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or related to the use of our services or website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
7. Changes to Terms
Aircond Specialist reserves the right to revise and update these Terms at any time without prior notice. By continuing to use our services, you agree to be bound by the most current version of the Terms and Conditions.
Contact Information
For any questions regarding these Terms and Conditions or our services, please contact us:
Air Cond Specialist
Phone: +60178841253
Email: info@aircondspecialist.com aircondspecialist.com